Business communication Annotated Bibliography

The impact the internet has had on the globalization of the buying and selling process and also affected marketing management. Social media is a great way to involve employees and brand ambassadors from all levels in information distribution with the purpose of sharing news. The author explains how social media is a powerful tool for workplace communication, mainly an engaged audience. Social media is essential for team members from distances whether on separate sides of the office or the planet. Using social media in the workplace improves employees’ engagement and productivity. The authors explain that social media can enhance confidence among employees. Trust improves knowledge exchange in the workplace with a stronger influence on the transfer of implicit knowledge rather than explicit instruction.

according to the article; and implicit knowledge is related to work performance while precise knowledge transfer does not significantly influence work performance. Trust is essential for knowledge receivers since it increases the credibility of experience and therefore enhances the likelihood that receivers will consider using that knowledge in their deliberations. Rachel, R. 20-49 The author says that employees who know what you expect from them can perform their job well without wasted time associated with confusion and doubt. He also adds that restricting access to business information can result in feelings of distrust among your employees and impairs their performance. A manager or CEO should avoid micromanaging employees and instead should focus on the results. The employees will feel confident, essential and motivated when they have sufficient information to excel at their work and these results in the thriving of one’s company.

Technology can also create fast and accessible communications channels within one's company. Communicating openly with your employees is a reliable way to motivate them and improve office morale. According to the article, planning communication-oriented meetings maybe once a week with no purpose other than opening lines of communication gives your employees the sense that you care about their opinions. This makes the employees to be able to deal with all on coming issues with a somber mind and seriously. Also communicating positive will help motivate employees. The article further insinuates that instead of threatening or scolding your employees for poor performance, offer rewards and opportunities for improvement. Ones live content can be made available on demand immediately. One can also provide a podcast for top-level manager dealing with some of the weightier topics within the business.

Donate, M. J. , & de Pablo, J. One can decide whether to specialize in executive blogging only or open for all employees to publish posts. An internal blog is essential for information and knowledge sharing. Each employee specializes in something maybe IT blogging about the latest feature installed on the intranet. Other employees will learn from your blog if you have multiple authors who contribute to sharing information that is not present in their field. Sharma, P. It avoids anonymous commenting to ensure people remain responsible for their contributions. Cooperman, H. N. , Proteau, S. P. Patent No. Washington, DC: U. S. Patent and Trademark Office. Jones shows how instant messaging has become essential in our workplaces. The author ranks the method to be the fastest of all in a workplace.