Code of conduct case study
Document Type:Case Study
Subject Area:Business
It ensures that most of the people are satisfied and contented with the achieved results. It is therefore in this case that it becomes vital for most of the institutions to conduct their affairs and activities in a particular way. For instance, the Australian common wealth bank is mandated to operate in a certain way that ensures that all the relevant stakeholders are treated accordingly. For instance, having a particular code of ethics for the bank ensures that any cases or incidences of discrimination, corruption, bribery, exploitation, and moral ambiguity to ensure that their activities do not affect the requirements of the other people. This means that they have to uphold a number of virtues that would help in the satisfaction of the people who require the different services as well as those that help in the improvement of the living conditions of the people.
In addition to this, the organization should be committed towards ensuring that it upholds the culture of respect and inclusion by being able to value and respect the differences between the staff members. For instance, after many cases of dicsrimination, the bank has been able to enforce the Racial Discrimination Act (1975 Cth) that prevents any employer from engaging in discriminatory acts against their employees. It also prohibits discrimination not only in the workplace but also in the general public life as speculated in the Prohibition of Discrimination Act 1966 (SA). Exploitation This is the same case in relation to exploitation since the commonwealth bank in Australia has also been accused of some incidences of exploitation of its workers. For instance, in one of the cases, one of the bankers resigned because the Bank west had discovered some slight incidence of poor conduct.
They are mainly related to the lack of ability by the bank to uphold proper governance and the necessary cultural environment (Du Plessis, Hargovan, and Harris 2010, p. For instance, the case that is highlighted shows that the bank has been sued for engaging in the breach of money laundering laws. In particular, it has resulted to the tendency by the bank to slash large amounts of money that amount to $60 million from the executive pay of the senior executives. Therefore, it resulted to the imposition of $ 1 billion into the minimal requirements of the CBA. Owing to this, there has been a lot of scrutiny into the bank’s financial operations amidst the claim that the bank withdrew advice fees from the dead accounts belonging to the various customers (Reiters, 2018, par. In addition to this, it becomes important to make the policies and regulations less strict especially on the employees in order to reduce the amount of pressure that is placed on them to meet the company policies and requirements.
In addition to this, other employee motivation factors that include the use of the rewards system must be put in place to enhance loyalty and productivity. Moreover, policies must be kept in place to check the activities of the employees and to monitor that various accounts in order to avoid a repetition of such incidences in the future (CBA, 2018). Whistle blowing The other ethical issue that has been faced at the commonwealth bank in Australia has involved the issue of whistle blowing. In particular, as indicated by Barker (2017, par. Moreover, there should be some form of rewards for those people who are able to speak up against such kinds of activities that bring improvement to the entire sector. In addition, the ability by other corporations to realize the efforts of the individuals is also a necessary step.
Enforcement In order to avoid any forms of poor images as exposed by the CBA as well as the unnecessary lawsuits and the need to pay for extra damages based on the inability to uphold the necessary ethical standards, the bank has to have a strong form of enforcement. As indicated by Yeates (2015, par. this includes the ability to change a number of policies. and Harris, J. Principles of contemporary corporate governance (Cambridge University Press, 2018). Websites Commonwealth Bank of Australia. Policies and practices. commbank. Barker, A. Banking royal commission: Speaking out against CBA had 'horrific impact' on whistleblower. ABC News, 30 Nov, 2017. Chalmers, S. Janda, M. Yeates, C. CBA wants to be 'the ethical bank'. The Sydney Morning Herald, 18 November, 2015.
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