Evaluation criteria for online user survey tools
One is customizing the website in a manner that a customer can access their preferences quickly and ensure that it responds efficiently to customers wants (Mushtaq, 125). In addition, ensure that it is easy for a customer to navigate easily through the website and the information a customer requires is easily presented. Furthermore retaining a customer’s attention to your website is very important. Therefore, with the use of bounce rate metric, we can also gauge a customer’s satisfaction behavior. Read the documentation and view the demo survey to get experience with the features each service offers. Survey monkey is easily accessible and their services are easily accessible. In addition, it offers survey services to all kinds of professionals and it gets current results by accessing a large target audience worldwide (Sharma, 470).
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