ANALYSIS OF JC SPORTS

Document Type:Coursework

Subject Area:Business

Document 1

CONTENT LIST Contents A REPORT ON ANALYSIS OF JC SPORTS. 1 CONTENT LIST 2 INTRODUCTION 3 OBJECTIVES 4 RECOMMENDATIONS 5 CONCLUSION 7 REFERENCES…………………………………………………………………………………. 8 INTRODUCTION JC Sports is a Leicester based retailer of branded sportswear. Established back in 1987, JC sports retailers pride themselves as the best brand so far. They are best known for their quality products, great value, and good customer services. At JC Sports there is also a good range of trainers, boots, leisurewear, balls, accessories and memorabilia. There is also services of assisting those customers who need assistance of any kind. For example, when a customer is in need of sports kits and is not sure about the new kits available and player names, it is the duty or obligation of the professional salesperson at JC Sports to offer the assistance.

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Thus, at JC Sports one is assured receiving quality services and valuable goods. OBJECTIVES The main objective of JC Sports should be to provide quality products, good value, and good customer services. Boat riding and other water sports are gaining a lot of significance these days. Thus, this the business is one of the most paying during this generation. RECOMMENDATIONS In order to improve the quality of their customer services, JC Sports should ensure that they increase the number of professional personnel they have at their shops. For the purpose to improve their business, JC Sports management should sponsor some programs that help in training their employees. They can offer them both the long-term or short-term courses at very affordable prices.

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They also have proven methods and age-appropriate curriculum to improve each child's learning. JC Sports should also ensure that they employ very skilled teachers. These teachers should be scrutinized properly before being offered the teaching services at JC Sports training institutions. Their academic qualifications should be the number one factor to be considered before their employments. In fact, each and every one of them should have some recommendations from their previous training institutions before being mandated to offer these teaching services. When they improve the level of their services, the brand is sure of making some good profits out of the programs they offer. The new technology can also benefit their trainees by acquiring some of the best and outstanding skills which can be developed only with advancement in technology.

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Offering these skills to their clients will bring about mutual benefits. Mutual benefit is good in any business as all parties are satisfied with whatever they receive from the other business partner. When JC Sports receive payment for the services they offer, it’s their duty to offer the best services to those who pay them so as to bring the feeling of satisfaction to their clients. they should ensure that they advance their technology. Their services should promote customer satisfaction and this can only be achieved through how good their products are. This business should grasp any opportunity which comes it way be it on land or in the water. CONCLUSION In summary, this retail shop should increase its branches and improve its customer services in order to experience more profits.

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